Top! (Madara 89) needed to train a workforce spread across 200+ retail stores — from onboarding new hires on cash register systems to reinforcing cybersecurity awareness. Traditional training programs weren't reaching everyone consistently, and high staff turnover meant knowledge was constantly walking out the door. We deployed Ervy across all locations, converting internal documents and manuals into micro-lessons delivered through Microsoft Teams.
"The ability to quickly create courses from our own in-house materials significantly increases the scale and impact of training." — Ivars Vjakse, IT system administrator, Madara 89
100% completion across 100+ lessons
200+ stores trained
Statistics
Retail
1000+ employees
Onboarding
Industry
Retail — Latvia's largest domestic retailer (Top!)
Size
200+ stores, 1,000+ employees across Latvia
Challenge
Madara 89 runs over 200 stores across Latvia with constant employee turnover. Every new hire needs to learn cash register systems, store procedures, company policies, and cybersecurity basics. Doing that with traditional training meant HR was always behind — by the time materials were updated and distributed, the next wave of new hires was already starting. One-size-fits-all courses weren't working for a workforce this spread out, and there was no good way to know who had actually been trained and who hadn't.
Use case
Onboarding, cybersecurity awareness, and internal process training delivered as micro-lessons across all 200+ stores through Microsoft Teams. Courses are built directly from Madara 89's own internal documents — cash register manuals, security policies, store procedures — using Ervy's AI course builder. Gamification with leaderboards and monthly prizes keeps engagement high across locations.
80% time saved on course creation
Monthly leaderboard prizes driving engagement
Explore more stories
Consumer Rights Protection Centre of the Republic of Latvia
PTAC had a straightforward problem: mandatory training topics that every employee needed to complete, but external courses that were either fully booked or too expensive to send everyone. With Ervy, they started building their own courses for the first time and pushing them out to all 105 employees through Teams. Now they cover everything from cybersecurity to fire safety to team-building, without depending on outside providers.
Public sector
105 employees
Compliance
Central Statistical Bureau of Latvia
CSP needed to move cybersecurity training from a once-a-year event to something employees engage with regularly. We deployed Ervy's cybersecurity course library, customized to CSP's internal context, and set up daily micro-lessons delivered 5 times a week through Microsoft Teams.
Public sector
500+ employees
Cybersecurity
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