Product training
Getting teams ready for a product launch
Turn the launch deck and release notes into short lessons and podcast episodes, so sales and support are ready on day one.
The situation
A new product launches on the 1st. Marketing has a 30-page launch deck, product has release notes, and sales and support need to answer customer questions from the first morning. The launch briefing is a one-hour call that half the team misses.
How it works in Ervy
01
Upload the launch material
The launch deck, release notes, pricing and the customer FAQ.
02
Ervy builds lessons and podcast episodes
Short lessons with quizzes, and audio for people who would rather listen between calls.
03
Send it by team
Sales, support and account managers each get what they need, via Microsoft Teams or email.
04
See who is ready
Completion per person before launch day, and questions answered by the AI teacher while they prepare.
Documents you'd upload
Launch deck
Release notes
Pricing sheet
Competitor comparison
Customer FAQ
Demo script
What the lessons look like
The result
The team is ready on day one
Fewer "let me check and get back to you" answers
You see who still needs to catch up before launch
Related
Related solution
Podcasts
Turn any course into audio for people on the move
Related use case
Onboarding new hires, one short lesson at a time
The same approach for new sales and support hires.
See what Ervy builds from your documents
Upload one document and get a full course in under 10 minutes.
